Shipping Policy

Your shopping experience and satisfaction with our products upon delivery are very important to us. Please contact us at [email protected] if you had any issues with your order. We will do whatever possible to make sure you’re completely happy with your experience shopping with us!

INVENTORY POLICY

We do our absolute best to have all listed items in stock. If the item is out of stock for some reason, we will notify you within one business day of your order via phone or email with a revised lead time on delivery. At that point, you will have the option to accept the revised delivery date, cancel your order or replace out of stock items.

DOMESTIC ORDERS

We try our very best to ship your orders as quickly as possible. We ship orders within 1-3 business days from our warehouse in St. Charles, Missouri, and your delivery speed is determined by shipping location. Regular ground shipping rates and expedited shipping rates are provided at checkout. Quagga Accessories, LLC is not responsible for any delays, delivery errors, lost or stolen packages once the package has been shipped and tracking updates have been generated. We are available to assist you in any way we can regarding your order and shipment. Please email us at [email protected] for further shipping inquiries.

INTERNATIONAL ORDERS

We try our very best to ship your orders as quickly as possible. We ship orders within 1-3 business days from our warehouse in St. Charles, Missouri, and your delivery speed is determined by shipping location. The recipient is responsible for all incurred taxes and customs duties. International deliveries are subject to local import duties and taxes which the receiver will be required to pay upon receipt. Quagga Accessories, LLC is not responsible for customs issues or delays. We are not responsible for any delivery errors, delays or lost or stolen packages once the package has been shipped and tracking updates have been generated We are available to assist you in any way we can regarding your order and shipment. Please email us at [email protected] for further shipping inquiries.